Insights on Branding & Marketing

in the Commercial Building Trades

  • What Is a Rebrand?

    The terms brand, branding, and rebranding are thrown around a lot these days and the concepts can be a bit overwhelming and confusing. If you are feeling this, you’re not alone! Learn what is a rebrand and what you need to know before attempting a rebrand There is a lot of jargon out there that…

  • What Is Brand Alignment & Do I Need an Aligned Brand?

    If we compared the messages on your website to your ad campaigns, brochures, and social posts – and what your sales team is saying in the field – would it be cohesive? Is there brand alignment, or is it all disjointed? If your brand is outdated, confusing, or a jumbled hot mess… keep reading. The…

  • Can Rebranding Save a Business?

    Rebranding done for the wrong reason can be an expensive nightmare, a cosmetic exercise that’s equivalent to putting a Band-Aid on your knee when you have a broken leg. Rebranding is adapting and evolving. Every company will eventually rebrand, sooner or later, and sometimes multiple times over the company’s lifetime. Rebranding is a healthy realignment…

  • The Hidden Danger of Relying on Repeat and Referral Business

    Referral leads are the easiest to close because they come preloaded with trust from the referrer. We all love referral business and want more. However, there are a few hidden dangers when it comes to relying solely on referrals to carry your business long-term. Not knowing, or not being aware of these dangers, can impact…

  • Mind the Gap: Are You Losing Prospects Before You Even Know They Exist?

    When somebody’s looking to hire a new vendor in the B2B world, they’re not going to pick the first one they see, especially when the project is critical or has a significant budget. People obviously want the job done right to a high standard, but they are also looking for the right ‘fit.’ Every potential…

  • Don’t Get Scammed: How to Spot Fake Domain Registration Bills

    Your accounting department just paid a $289 “domain renewal” bill. Plot twist: it wasn’t actually for your domain renewal. If this scenario sounds familiar, you’re not alone. Fake domain registration bills are flooding businesses everywhere because scammers know that most companies don’t understand the technical side of how domains and websites work. These fraudulent invoices…

  • Ditch the Industry Jargon

    How to Talk to Clients in Language They Actually Care About We’ve all been there. Sitting in a meeting, zoning out as someone drones on with corporate gibberish that means absolutely nothing to you. “We’re leveraging synergistic opportunities to optimize cross-functional alignment and maximize stakeholder value…” Blah, blah, blah. If your brand messaging is filled…

  • What Does Yoda Have to Do With Protecting Your Ass(ets) and Aligning Your Brand?

    You have insurance for the hard assets, but what about your soft assets? Your employees, your loyal client base, your culture, your family, and most importantly your personal give-a-damn? Protect your assets you will. You may be asking: But how can investing in my brand protect all of these people? Before we get to that,…

  • How Are Marketing and Branding Different?

    I was having a coffee date with a girlfriend who works for one of the biggest general contracting companies in the city and she came out with this show-stopper: “I think our CEO will have a hard time seeing the value of branding – they see marketing as a cost center, not a driver of…

  • Being Meaningfully Different Is Better Than Just Being ‘Better’

    If you’re the best at what you do, then you’re guaranteed to pull ahead of the game and win every time. You’re on top, because nobody does your job better than you and because you’re better, everybody will want to buy your product or hire your crew. Right? Not exactly. If you want to build…

  • Why Are Prospects Not Understanding How Awesome You Are?

    Do you feel like your prospects just don’t get you? Do they not see the value your company provides, no matter how many times you say it? If they did, they would be beating down your door to hire you – but they aren’t. Is your message wrong? Don’t worry. You’re not alone. This is…

  • Are Branding Issues Causing Your Company to Be Invisible?

    You know your company does amazing work. So why aren’t you dominating your market with amazing sales figures? You have great referrals and repeat customers but new prospects aren’t knocking on your door. But are you stuck in the low bid nightmare of RFPs? Do you struggle to attract new employees? But, deep down you know…

  • 7 Branding Truths to Save Your Business

    Figuring out your brand can be daunting. It can be scary to look at your business – and I mean REALLY look at it. If you’re not sure if you’re heading down the right road, some universal branding truths will help steer you in the right direction. Don’t worry, Branding & Beyond’s got you! Branding…

  • How Do You Know if You Have a Marketing Problem or a Business Problem?

    Has business gone quiet? Leads gone cold? Are you sick of seeing prospects hire your competitors instead of you? Time to start pumping money into a marketing campaign, right? It’ll attract more people to your business, and they’ll hire you no problem! Well, maybe. If people don’t know your company exists, then yes, promoting your…

  • Is Your Website a Trip Hazard?

    Is your website undermining your sales team? A solid sales and marketing strategy should include these three major things that lead clients or prospects to enter your smoothly paved path to a sale. Increasing account penetration with existing clients Having a reliable referral engine Acquiring the attention of new prospects You can find article after…

  • The 5 Brand Killers You Need to Avoid

    Your brand might have started strong, but even the mightiest brands can get weak over time. If you’re a bodybuilder and you get buff beyond belief, you have to pump iron in the gym daily and consume ridiculous calories. If you stop putting the time and effort into nurturing those biceps, they’ll eventually disappear, and…

  • The Hidden Costs of a Bad Website

    I know you’ve seen them—those neon-colored ads for $500 websites. A whole website for $500. An absolute BARGAIN, right? The saying ‘If it sounds too good to be true, it is!’ has been around for centuries for a good reason. It’s freaking true! As a business owner, it’s essential to understand what to expect from…

  • How to Create a Brand Management Strategy

    Your brand’s success relies heavily on whether you have a successful (and proactive!) brand management strategy in place.  When I say brand strategy, I mean the rules and guidelines on how, what, where, when, andto whom you should communicate your brand message. And it is based on your business DNA – what you do, who…

  • What’s a Brand Mindset & Do You Need One?

    Having a brand mindset is a key business strategy available to everyone regardless of business size. Branding isn’t about having a pretty website and a fancy business card. And it isn’t your logo. (If you’re new here, we’ve covered this before, check out this Branding 101) Branding isn’t a set it and forget it kind of…

  • How to Stop Customers From Fixating on Price

    ‘Can you do it cheaper?’ ‘The guy down the road is selling the same thing for $15 less…’ Sound familiar? Frustrating as hell, right? You do kick-ass work. You shouldn’t have to justify an extra couple of bucks per hour. So how do you stop people from asking? Convey your worth before they even contact…

  • How to Maintain Your Company’s Standards During COVID-19

    You’re probably sick of reading all-things-COVID-19. I get it. It’s been months of non-stop news updates and social media shares. But, it’s still affecting business. It’s affecting clients, income, profits, and let’s be honest, our steam is running low from the constant pain-in-the-ass that is the coronavirus. For many, many businesses, they’re hurting right now. Business owners…

  • RFPs Can Ruin Your Business Without You Even Realizing It

    During a recent Brand Intensive Workshop with an established flooring installation company, we uncovered a serious problem with their sales team – that I’ve seen in a worrying amount of other companies before and since. The problem? They were wasting all their selling hours filling in endless RFPs. Hold up, RFPs are the lifeblood of…

  • What to Post (& Definitely Not Post) on LinkedIn

    You’ve put hours, weeks, months, even years of hard work into carefully creating your brand – growing your company into a successful business with a devoted base of loyal customers. It’s taken dedication. Determination. Probably plenty of dollars too. You try to embrace new marketing techniques, tactics, and platforms to attract new clients and keep…

  • How to Create a Customer Persona in 5 Steps

    Branding and marketing aren’t just about sexy content and viral posts. At the heart of both is the need to connect with the people you’re meant to serve. We’ve already covered how important it is to niche down (those people you’re meant to serve? Yeah, they’re not everyone with a pulse and a checkbook.) A…

  • The Super-Secret Sexy Sales Weapon You’re Overlooking

    What if I told you there’s a super-effective sales weapon that already exists in your company – and once you use it right, it will make everything easier in your business? Sound like click-bait? Too good to be true? It’s not. Seriously, you have a super-secret sexy sales weapon just waiting to be uncovered in…

  • You Might Be a Social Media Spammer (And Not Know It)

    There is a fine line between increasing your social media presence and being a social media spammer. It’s only natural you want to promote your company on social media – that’s what everyone always says to do, right? “Update your social media profiles with new posts at least once a day and watch the leads…

  • How to Use LinkedIn to Promote Your Business

    LinkedIn isn’t just for job seekers and head hunters.  Think LinkedIn is just another job board? Hold onto your hat, boy, because have I got news for you. LinkedIn is the world’s largest and most active professional networking platform. In the U.S., there are 169 million LinkedIn users – that’s half the entire population. 40%…

  • How to Set Boundaries with Troublesome Clients or Say Goodbye

    Establishing boundaries and learning how to fire a client gracefully are healthy skills to attain and vital to your brand. Every opportunity comes with a cost. Some opportunities cost too damned much by taking an unacceptable toll on your staff morale and your profit margin. Some people in this world you are meant to serve,…

  • Remodeling Your Brand for a Big Anniversary

    Let’s be blunt. Your firm needs a makeover before the big anniversary year that’s coming up. Your company does great work, but the last time you had a brand refresh, flip phones were still a thing. You’ve been busy building your company, and as you contemplate the upcoming anniversary, you can see that the brand…

  • How to Optimize Your Google My Business Profile

    If you’re reading this, I’m going to assume you already know what a Google My Business (GMB) profile is – if you’re not sure, check out this intro to Google My Business profiles. Ok, now we’re all on the same page – let’s get into it. So, you already know how important GMB is for…

what is rebranding

What Is a Rebrand?

The terms brand, branding, and rebranding are thrown around a lot these days and the concepts can be a bit overwhelming and confusing. If you are feeling this, you’re not alone! Learn what is a rebrand and what you need to know before attempting a rebrand There is a lot of jargon out there that…
Read More
align your brand

What Is Brand Alignment & Do I Need an Aligned Brand?

If we compared the messages on your website to your ad campaigns, brochures, and social posts – and what your sales team is saying in the field – would it be cohesive? Is there brand alignment, or is it all disjointed? If your brand is outdated, confusing, or a jumbled hot mess… keep reading. The…
Read More
can a rebrand save my business

Can Rebranding Save a Business?

Rebranding done for the wrong reason can be an expensive nightmare, a cosmetic exercise that’s equivalent to putting a Band-Aid on your knee when you have a broken leg. Rebranding is adapting and evolving. Every company will eventually rebrand, sooner or later, and sometimes multiple times over the company’s lifetime. Rebranding is a healthy realignment…
Read More
slippery slope ahead

The Hidden Danger of Relying on Repeat and Referral Business

Referral leads are the easiest to close because they come preloaded with trust from the referrer. We all love referral business and want more. However, there are a few hidden dangers when it comes to relying solely on referrals to carry your business long-term. Not knowing, or not being aware of these dangers, can impact…
Read More
man jumping over shark invested waters

Mind the Gap: Are You Losing Prospects Before You Even Know They Exist?

When somebody’s looking to hire a new vendor in the B2B world, they’re not going to pick the first one they see, especially when the project is critical or has a significant budget. People obviously want the job done right to a high standard, but they are also looking for the right ‘fit.’ Every potential…
Read More
avoid brand decay and becoming an accidental commodity

Has Your Company Become an Accidental Commodity?

Brand decay, accidental commodity… what the hell are we even talking about?! Well, this week I wanted to chat about something that happens way too often to good companies that can end up becoming invisible and destroying their business. (ominous music plays) Brand decay can happen when you allow things to become outdated. So, what…
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superman 404 error trust me help is on the way

Common Website Mistakes That Tell Prospects You Don’t Care

A lot of companies in the B2B construction industry put their website on the back burner for more urgent demands. Before they know it, it’s been 4 or 5 years since their website and marketing materials were updated. Unfortunately, your potential clients can see and feel this as soon as they visit your website, and…
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person running away from a messed up website

The 7 Reasons Why People Leave Your Website

If you’re here, there’s a high likelihood your site is not doing so great and it may be time for a website redesign. Are you finding your site’s visitors are leaving pretty soon after they arrive (bouncing)? Wondering how long users usually stay on a website before clicking away? Luckily, there’s been a truckload of…
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throwing money in the wind on marketing

Stop Throwing Good Money Away on Random Acts of Marketing

Are you pumping your hard-earned cash into digital marketing but not seeing your bottom line increase? Advertising online is an excellent way of gaining exposure for your company quickly – but it doesn’t guarantee a return on your investment. It doesn’t ensure customers through the door, and it doesn’t guarantee your money problems are going…
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Is your website invisible to Google

Devastating SEO Issues That Cause Your Website to Be Invisible to Google

Your website has two main audiences: search engines and your target market(s). At our core, we are problem solvers. When friends, colleagues, and clients run into problems with their website or have a branding issue, we get called to consult. Today, we’re going to cover what makes a website invisible to Google and how to…
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need-a-new-website-bab (blog header)

My Sources Are Telling Me I Need a New Website

Why a pretty new website won’t solve your problems Your competitors are doing really well right now. They’re beating you in sales, they have more customers, and, oh yeah, their website is brand new. That must be the reason they’re getting so many customers through the doors, right? The new website. They must’ve spent thousands…
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communication-out-of-alignment

What Is a Communication Strategy & Do I Need One?

Do you feel like your customers just don't get you? You're not alone. It comes down to that old cliché of miscommunication (duh, right?). Ok that might sound obvious, but hang in there & we'll show you how to connect with your audience.
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Strategy first approach to stand out on the shelf

How to Create a Brand Strategy so Your Company Stands Out on the Shelf?

Let’s look at brand strategy from another angle. When you’re looking at your own brand, it can help to take a step back and look at it from another angle. When I run my brand workshops, I always ask my clients to imagine their company as an option on a supermarket shelf. What grocery store…
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Branding & Marketing Insights for the Commercial Building Trades 50

Which Is More Important, Marketing or Branding?

We’ve already covered the difference between marketing and branding before, but a little refresher won’t do any harm: What is marketing? Marketing is the overall strategy and act of promoting a product or service. Marketing pushes your message and stimulates demand for your products and services using advertising campaigns. If done well, marketing gets your…
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Branding & Marketing Insights for the Commercial Building Trades 51

Are You Asking for the Help That You Really Need?

Have you ever had a task, like moving a big box that you knew was a bit much, and you should ask for help, but something deep down said, “you got this?” even when you clearly didn’t? What you got was a hurt back and a bruised ego. All because you lack the ability to…
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build your personal construction brand

The Power of Personal Branding

I’ve been helping frustrated firms in the construction industry look and sound as credible online as they are offline since the ‘90s, and it’s safe to say our industry’s seen some tough times before – but nothing quite like this. You might think I’m here to tell you that you need to rebrand yourself and that…
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upgrade your brand assets - blog image

Is It Time to Level Up Your Business?

 Let’s be honest, pandemics suck. So many jobs lost and businesses devastated as the ramifications of closing our country cascades through every industry. Hopefully, your business has not been affected too much. You’ve survived by being lucky or by resilience earned through past storms. Either way, you may have found yourself with unexpected time…
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lady with megaphone referrals

How to Get More Referrals

I am an evangelist type of personality (bringing the good news). If I like something, I want to let others know about this fantastic product or service… but sometimes it’s hard to quickly describe what a company does – and why anyone should care. Not all remarkable experiences are easy to talk about. Often there…
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website traffic

Five Ways to Drive Traffic to Your Website Without Paying for Ads

Your website is looking great. It’s stocked full of clever content and a portfolio loaded with impressive examples of your work. But nobody seems to be visiting. You’ve had a few people visit your home page, but nowhere near as many as you imagined. It’s been so long since you got an email inquiry, you’re…
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is your website laying down on the job

Is Your Website a Bit Lazy and Laying Down on the Job?

Your website has one of the most important, multi-faceted, dynamic roles in your business. It provides an inside look into what your company’s all about to multiple audiences, including: Potential leads Current clients Future employees Suppliers Competitors Now those are five very different audiences, looking for very different things, right? If your website is laying…
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local seo for professional industries

Local SEO Tips for Professional Industries

Whether you’re a multinational with 40 offices or a small business with 40 staff, local customers will probably be the bread and butter of your income. Professional services and the construction industry can be pretty dog-eat-dog. Going toe-to-toe with your competition and competing with them for your target audience’s attention is a daily struggle –…
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